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Sonos opens 27voice AI waitlist and adds Presets in app update

The Verge and Engadget report Sonos is shipping an app update with Presets and U.S. early access to its 27voice assistant, with waitlist sign-up starting Nov. 6.

What's new
  1. New headline Was: “Sonos adds new Presets and prepares for the 27voice AI beta”
  2. Our desk filed its story

Sonos is shipping a Sonos 27 app update this week that adds home-screen Presets and opens early access to its 27voice assistant in the United States1,2.

The Verge, citing Sonos support pages, said U.S. users can join a waitlist on Nov. 6, with access starting Nov. 121. Engadget reported that testers must request access inside the app and be approved, and that Sonos is using a smaller group before a full 2027 release2.

Presets let users save music and playback settings — such as a specific album at a set volume in one room — and start them from the home screen or a device1,2. The same update adds swipe-to-skip on the Now Playing screen and an iOS-only System Health view that flags speaker connection and Wi-Fi issues1,2.

Sonos says 27voice can start music, move playback between rooms, group speakers and set timers, and that it can handle natural-language requests such as identifying an album by its cover art1,2. Engadget added that it can answer broader questions, report weather and work with supported smart-home accessories2.

Engadget said early access is limited to English in the United States, and that Sonos 27 itself runs only on S2 hardware2. Both outlets tied the rollout to Sonos 27, introduced in September with support for third-party AI agents, and to the company’s recovery from its 2024 app redesign1,2.

What remains unclear is how large the early-access cohort will be and whether The Verge’s Nov. 12 access date and Engadget’s Nov. 6 in-app request describe the same step or two stages of the beta1,2.

Sources

  1. The VergeSonos adds new Presets and prepares for the 27voice AI beta
  2. EngadgetSonos' new voice assistant is launching in early access on November 6

How it’s being reported

2 sources

First reported by EngadgetEngadget

Sonos adds new Presets and prepares for the 27voice AI beta

Presets on the home screen and natural-language voice examples, plus recovery from the 2024 app redesign.

waitlist for 27voice, with access said to start Nov. — The Verge

Sonos is rolling out an app update with home-screen Presets and a U.S. waitlist for 27voice, with access said to start Nov. 12.

Leaves out That 27voice is English-only in early access and limited to S2 hardware running Sonos 27.

Where they agree

  • An app update this week adds Presets and 27voice early access.
  • U.S. users can begin the early-access process on Nov. 6.
  • 27voice uses natural language for playback and related controls.
  • The work sits in Sonos 27 after the 2024 app problems.

Where they differ

When testers actually get 27voice

Side by side

Each outlet's article broken down by our newsroom, in our own words. To read what they wrote, use the button under each one.

The VergeThe Verge

Sonos adds new Presets and prepares for the 27voice AI beta

Presets on the home screen and natural-language voice examples, plus recovery from the 2024 app redesign.

waitlist for 27voice, with access said to start Nov. — The Verge

Sonos is rolling out an app update with home-screen Presets and a U.S. waitlist for 27voice, with access said to start Nov. 12.

Leaves out That 27voice is English-only in early access and limited to S2 hardware running Sonos 27.

Presets on the home screen and natural-language voice examples, plus recovery from the 2024 app redesign.

What it reports

  • App update adds Presets that play music at a set volume in a room from the home screen.
  • U.S. users can join a 27voice waitlist on Nov. 6, with access starting Nov. 12.
  • 27voice can start music, move playback, group speakers, set timers and handle natural-language requests.
  • Update also adds swipe-to-skip on Now Playing and iOS System Health.
  • Features sit in Sonos 27, launched in September with support for connecting AI agents.

Leaves out That 27voice is English-only in early access and limited to S2 hardware running Sonos 27.

EngadgetEngadget

Sonos' new voice assistant is launching in early access on November 6

How to get access, general-knowledge answers, and limits (U.S., English, S2).

Engadget says 27voice early access starts Nov. 6 via in-app request, with a smaller test group before a 2027 launch.

Leaves out The Verge’s Nov. 12 start date for waitlist access.

How to get access, general-knowledge answers, and limits (U.S., English, S2).

What it reports

  • Users must request 27voice early access in the Sonos app and be approved.
  • Sonos is testing with a smaller group before a full 2027 release.
  • 27voice can set timers, work with supported smart-home accessories and give weather.
  • Early access is U.S.-only and English-only; Sonos 27 itself requires S2 hardware.
  • Presets save music and playback settings; System Health is iOS-only.

Leaves out The Verge’s Nov. 12 start date for waitlist access.