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OpenAI launches ChatGPT Wallet for Pro users' shopping agents

OpenAI said Friday that ChatGPT Wallet will let its dots agents complete purchases for U.S. Pro subscribers over 18, using Amex, Mastercard and Visa tokens without sharing full card numbers [1][2].

What's new
  1. The Verge is now reporting this
  2. TechCrunch is now reporting this

OpenAI on Friday launched ChatGPT Wallet, a payment tool that lets its dots personal agents complete purchases for eligible ChatGPT Pro subscribers in the United States1,2.

The company said it built the wallet with American Express, Mastercard and Visa, and that cardholders keep existing rewards and protections on eligible disputes1,2.

Users store a card once, ask a dot to find items, then review the merchant, goods, total and selected card before approving each purchase with a security check1,2.

OpenAI said dots never receive actual card numbers; payment networks instead issue a token with a scoped card number, security code and expiration date for that transaction1,2.

Chaya Nayak, who leads product for monetization and payments at OpenAI, told CNBC the company is focused on merchants and network partners and on a foundation that is "safe and easy to use"1.

Availability starts with Pro subscribers aged 18 and older in the United States who hold eligible U.S.-issued cards, OpenAI said1,2.

Luke Gebb, American Express executive vice president and global head of innovation, told CNBC the limited start is "the right approach to make sure things are working" before OpenAI expands it1.

OpenAI said it is not taking a share of Wallet transactions at launch and is instead trying to position ChatGPT as a shopping platform after earlier Instant Checkout and product-discovery experiments1.

The company said it published tools and guidance so merchants do not block its agents and so payment and risk systems treat agent purchases as legitimate, calling agentic commerce still in its early days1,2.

CNBC noted that some companies have opted out of agent shopping, including United Airlines saying it will block agents from booking tickets and Amazon blocking some agent purchases1.

OpenAI said users transact directly with businesses, which keep pricing, fulfillment, returns and customer service, and that it may later allow pre-approved purchases within limits2.

Sources

  1. CNBCOpenAI launches ChatGPT Wallet, allowing its 'dots' AI agents to make purchases for users
  2. OpenAIIntroducing ChatGPT Wallet

How it’s being reported

4 sources

First reported by OpenAIOpenAI

OpenAIOpenAIFirst

Introducing ChatGPT Wallet

Tokenized payments, user approval, merchant compatibility, and keeping card rewards and dispute protections.

OpenAI's product post says Wallet is the first wallet that lets agents pay without actual card details, requires a security check for every purchase, and starts in dots for U.S. ChatGPT Pro users.

Leaves out CNBC interviews with Nayak and Gebb and ChatGPT user-count figures.

Where they agree

  • Wallet launched Friday for U.S. ChatGPT Pro users 18 and older using dots.
  • Amex, Mastercard and Visa are partners; users keep card rewards and dispute protections.
  • Agents receive a payment token rather than the user's actual card details.
  • Each purchase requires a user security check before checkout.

Side by side

Each outlet's article broken down by our newsroom, in our own words. To read what they wrote, use the button under each one.

CNBCCNBC

OpenAI launches ChatGPT Wallet, allowing its 'dots' AI agents to make purchases for users

Card networks, Pro-only U.S. rollout, and interviews with OpenAI's Chaya Nayak and Amex's Luke Gebb.

OpenAI announced ChatGPT Wallet with Amex, Mastercard and Visa so dots agents can buy items for U.S. Pro users, using per-transaction tokens and no fee cut at launch.

Leaves out Device biometrics, Chase cards, and OpenAI's merchant-compatibility guidance in full.

Card networks, Pro-only U.S. rollout, and interviews with OpenAI's Chaya Nayak and Amex's Luke Gebb.

What it reports

  • ChatGPT Wallet lets dots agents make purchases after users enter a card once and approve each buy with a security check.
  • OpenAI partnered with American Express, Mastercard and Visa so cardholders keep existing rewards and protections.
  • Dots do not receive actual card details; networks issue a scoped payment token per transaction.
  • Launch is limited to U.S. Pro subscribers over 18; OpenAI said it is not taking a cut of transactions at the start.
  • Nayak and Gebb said the contained rollout is meant to prove the system with merchants before wider use.

Leaves out Device biometrics, Chase cards, and OpenAI's merchant-compatibility guidance in full.

OpenAIOpenAI

Introducing ChatGPT Wallet

Tokenized payments, user approval, merchant compatibility, and keeping card rewards and dispute protections.

OpenAI's product post says Wallet is the first wallet that lets agents pay without actual card details, requires a security check for every purchase, and starts in dots for U.S. ChatGPT Pro users.

Leaves out CNBC interviews with Nayak and Gebb and ChatGPT user-count figures.

Tokenized payments, user approval, merchant compatibility, and keeping card rewards and dispute protections.

What it reports

  • Wallet is built with American Express, Mastercard and Visa and starts in dots for ChatGPT Pro subscribers in the United States.
  • Users add a card once, review items, total and card, then approve with a security check such as Face ID or a fingerprint.
  • After approval, the network issues a payment token so the agent and merchant do not receive the user's actual card details.
  • OpenAI said it is also releasing tools and guidance so sites do not block agents and payment systems recognize agent purchases.
  • The company said it may later let users pre-approve purchases within spending limits and categories.

Leaves out CNBC interviews with Nayak and Gebb and ChatGPT user-count figures.