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Caixa Seguridade says insurer unit breach exposed names, tax IDs of 7.6M

Caixa Seguridade said Thursday that Caixa Vida e Previdência reported unauthorized access that copied names and Brazilian tax IDs covering all 7.6 million active customers.

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Caixa Seguridade Participações S.A. said in a Nov. 12 notice to the market that its investee Caixa Vida e Previdência reported a cybersecurity incident on Nov. 11, 2026, to Brazil's National Data Protection Authority, other authorities, and affected people1.

The life and pensions unit, known as CVP, said it identified on Nov. 6 that it had been subject to unauthorized access and that personal and customer registration data had been copied outside its technology environment1.

After identifying and blocking the mechanisms used in the attack, CVP said it added protective measures, started a forensic investigation with an outside firm, and began monitoring the internet for possible exposure of the data1.

Analyses so far confirmed exposure of names and CPF numbers, Brazil's individual taxpayer IDs, from CVP's registration database, which includes current and former customers and covers all of its 7.6 million active customers1.

Some records also included addresses, telephone numbers, email addresses, and dates of birth, the company said1.

Based on a preliminary assessment, Caixa Seguridade said there was no evidence that financial or authentication data was compromised, including policy amounts, pension plan balances, banking information, or passwords1.

CVP said it is notifying affected people whose mobile numbers or email addresses were exposed, as well as vulnerable groups, and is giving recommended steps against fraud, with a dedicated email for inquiries1.

The notice, signed in Brasília by CFO and investor relations officer Edgar Vieira Soares, said Caixa Seguridade would keep the market informed of any material developments1.

The filing does not name an attacker, describe how access was obtained, or say whether copied data has appeared online1.

Sources

  1. Caixa SeguridadeNotice to the Market — Caixa Seguridade Participações S.A.