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Applebee's app held a database password, exposing customer records

TechCrunch reported Friday that a researcher found a hardcoded password in Applebee's Android app that unlocked a customer database; Dine Brands said it found no evidence of unauthorized access.

Applebee's parent Dine Brands said it had moved to lock down a customer database after a security researcher found a password for that system stored in the chain's Android app, according to an exclusive report from TechCrunch1.

TechCrunch said it delayed publication until the company confirmed the issue was addressed1.

Robert Wiggins, a U.K. researcher at What Security, found the credential this month in the Android app's source, which TechCrunch said has more than a million Google Play downloads1. The outlet said it independently decompiled the app and, using a dummy account, confirmed Wiggins could pull that account's data from the database1.

Hardcoded passwords let anyone who extracts the app recover a live login to a remote system1. Wiggins told TechCrunch the same credential could have let an attacker change customer records, not only read them1.

The database, as described by TechCrunch, held names, email addresses and whether those emails were verified, dates of birth, phone numbers and ZIP codes, plus veteran status, login counts, account-creation times and IP addresses from recent logins1.

Wiggins could not report the bug through Applebee's or Dine Brands because neither offered a disclosure channel, TechCrunch said; he asked the outlet to notify the company1.

A Dine Brands spokesperson, unnamed in the report, said in an email Friday: "Our security team promptly launched an investigation and has not currently found any evidence of unauthorized access"1.

The spokesperson would not say whether the company has logs that could show if anyone used the credential, TechCrunch reported, and added that the investigation continues1.

How many customers sat in the database is unknown. Wiggins declined to count records to avoid extra access, and Dine Brands would not give a figure, TechCrunch said1. The company also did not answer whether it would notify customers or U.S. regulators, or how long the password had been in the app1.

Sources

  1. TechCrunchApplebee's exposed customers' personal data after leaving database password in app